Shipping policy

Shipping Policy – SR Homemade Scented Candles

Thank you for shopping with **SR Homemade Scented Candles**! We’re excited to prepare your order with care. Please read our shipping policy below.

  1. Processing Time
    - Orders are processed within 1–3 business days after payment is received.
    - Since our candles are handmade, processing may take slightly longer during peak times.
  2. Shipping Time (Estimated)
    After your order is processed, delivery time is typically:
    - Standard Shipping: 3–7 business days
    - Expedited Shipping (if available): 2–4 business days

Delivery dates are estimates and not guaranteed. Weather, holidays, and carrier delays may affect transit times.

  1. Shipping Locations
    - We currently ship to [Enter Your Service Area/Countries/Region]
    - If your location is not listed, please contact us before ordering.
  2. Shipping Costs
    - Shipping fees are calculated at checkout based on **your location** and **package weight**.
    - Taxes (if applicable) are calculated separately where required.
  3. Tracking Information
    - A tracking number will be provided once your order ships.
    - Please allow **24 hours** for tracking to update after shipment.
  4. Address Accuracy
    Please ensure your shipping address is correct and complete. We are not responsible for delays or extra charges caused by incorrect addresses provided at checkout.
  5. Lost or Damaged Packages
    - If your package is **lost**, please contact us within **14 days** of the delivery date.
    - If your package arrives **damaged**, contact us within **7 days** of delivery and include:
      - photos of the damage (and outer package, if possible)
      - your order number

We will work with you to find a solution.

  1. Order Changes / Cancellations
    - Orders may be changed or canceled **only if they haven’t shipped yet**.
    - Once shipped, we can’t guarantee changes, but we’ll help as much as possible.
  2. Contact Us
    For questions about shipping, delivery, or tracking, message us at: srhomemadescentedcandles@gmail.com 

If you answer these 4 quick questions, I’ll customize it with your exact details (no placeholders):
1) What countries/states do you ship to?  
2) What processing time do you want (1–2 days, 1–3 days, etc.)?  
3) Standard and express shipping time you want to claim?  
4) Your contact email/store link?